Terms of service

Overview
This website is operated by CleverWood, 10629 Tahneeta Dr, Anchorage, AK 99507, USA (email: info@cleverwood.shop). Throughout the site, the terms "we," "us," and "our" refer to CleverWood. CleverWood offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including the additional policies referenced herein and available by hyperlink, such as our Shipping Policy, Refund Policy, Warranty Policy, and Privacy Policy. These Terms apply to all users of the site.

Product listings on this website are an invitation to make an offer. Your order is an offer to purchase; a contract is formed when we send our order confirmation email. Contracts are concluded in English. Translations of this website and these terms are provided for convenience; where the law of your country requires it, the version in your language applies.

We may update these Terms by posting changes to our site. The version in effect at the time you place an order applies to that order.

Our store is hosted by Shopify Inc., which provides the e-commerce platform for our products and services.

Section 1 - Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given permission for minor dependents to use this site under your supervision. You agree not to use our products unlawfully or transmit any harmful code. Any breach of these Terms may result in termination of your access to the Service.

Section 2 - General Conditions
We reserve the right to refuse service at any time before an order is accepted. Payment card data is always encrypted. You agree not to reproduce, sell, or exploit any part of the Service without our express permission. Headings are included for convenience only and do not limit these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to keep the information on this site accurate and current, but we do not guarantee that it is complete or error-free. We may update site content at any time.

Section 4 - Prices and Taxes
Prices are shown in the currency selected on the site and may change without notice; the price that applies is the one shown at checkout when you place your order. Shipping is free to most destinations, as described in our Shipping Policy. For orders shipped to the United States, customs duties and tariffs are prepaid by us. For all other destinations, prices do not include import duties, import VAT or other taxes, or carrier customs clearance fees, which are assessed by the destination country and payable by the customer on delivery.

Section 5 - Products or Services
Our products are handmade, so small natural variations in wood grain and color are normal. We strive to display product colors accurately but cannot guarantee that your screen shows them exactly. We reserve the right to limit sales to any person or region and may discontinue products without notice. Returns are handled under our Refund Policy.

Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse or limit orders, for example in cases of suspected fraud or obvious pricing errors. If we cancel an order after payment, we will refund you in full. You agree to provide accurate and current order, account, and shipping details. Please see our Refund Policy for more details.

Section 7 - Optional Tools
We may offer access to third-party tools that we do not control. Your use of third-party tools is at your own discretion and subject to their terms.

Section 8 - Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or for transactions you make with them. Please direct any concerns about third-party services to the respective provider.

Section 9 - User Comments, Feedback, and Other Submissions
If you submit reviews, feedback, or other content, you grant us a non-exclusive right to use it in connection with our business. Your submissions must not violate any rights of others or contain unlawful or harmful content.

Section 10 - Personal Information
Your submission of personal data is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions
Occasionally, our site may contain errors regarding product details, pricing, or promotions. We reserve the right to correct such errors and, where an order was placed at an obviously incorrect price, to cancel it and refund you in full.

Section 12 - Prohibited Uses
Prohibited uses of our site include unlawful acts, intellectual property infringement, and transmitting malicious code. We may terminate access for prohibited use.

Section 13 - Disclaimer of Warranties; Limitation of Liability
Our product warranty is described in our Warranty Policy. To the maximum extent permitted by applicable law, we do not guarantee uninterrupted or error-free operation of the website, and we are not liable for indirect or consequential damages arising from your use of the website. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence or for defective products.

Section 14 - Indemnification
To the extent permitted by applicable law, you agree to indemnify CleverWood against claims arising from your breach of these Terms or your violation of the rights of others.

Section 15 - Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full effect.

Section 16 - Termination
These Terms remain in effect until terminated by either party. We may terminate your access to the website if you violate these Terms. Termination does not affect orders already placed or your statutory rights.

Section 17 - Entire Agreement
These Terms and the policies referenced above constitute the full agreement between you and us regarding your use of the website and purchases from us.

Section 18 - Governing Law
These Terms are governed by the laws of the State of Alaska, USA. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory consumer protection laws of your country of residence, and you may bring proceedings in the courts of your country of residence where the law allows.

Section 19 - Your Statutory Rights
Nothing in these Terms limits any rights you have under the mandatory consumer protection laws of your country of residence, including, for customers in the European Union, the 14-day right of withdrawal and the legal guarantee of conformity.

Section 20 - Contact Information
For any questions about these Terms, contact us at info@cleverwood.shop.